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Installation code does not work

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Installation code does not work
webinar installation faq
Answer
7/11/17 1:22 PM
Dear ADOxx-Team,

I downloaded the ADOxx Platform in Version 1.3UL1.At first I installed SQLExpress. Although I'm running Windows 8 the installation seems to be fine.

Now I'm struggling while installing ADOxx. I received my Customer Number and Licence Number, butif I copy these to input-popup, I get the message "[alic-02] Invalid customer or licence number!...".

Can you help me?

Thanks in advance!

RE: Installation code does not work
Answer
7/3/14 6:21 AM as a reply to Anonymous.
Dear ADOxx User,

it seems that you have copied your license number out of PDF which creates an additional special character in form of a line break.

In case you type your license number it will work.

Please let us know if you find any issues also in this manual procedure.